Free Worldwide Shipping

High Quality Handmade Eco-Friendly Wood Mug

17 reviews
100% of buyers enjoyed this product! 42 orders
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  • Item Type: Mug
  • Material: Wood
  • Size: 8 x 7.5 cm
  • Weight: 90 g
  • Features: Mug, Wood Mug, Handmade Mug, Eco-Friendly Mug, Wooden Cup

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kitchen Boutik (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kitchenboutik.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

17 reviews
100% of buyers enjoyed this product!
5 stars
(12)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Manuel Díaz
verifed buyer
7 Oct 2019

I looked through all the reviews before ordering, so I'm extremely happy with the purchase

David Vasquez
verifed buyer
2 Oct 2019

is really good! very fast delivery! I really like it!

Austin Pierce
verifed buyer
30 Sep 2019

it's always cool to get a new without any additional expenses. thanks for the free shipping!

Olivia Harris
verifed buyer
30 Sep 2019

Fast shipping, quality is excellent!!!

Josefa Moya
verifed buyer
29 Sep 2019

using for 2 weeks already. no flaws noted

Sarah Lewis
verifed buyer
26 Sep 2019

Like it a lot. Quality is excellent. Packed well. Recommend

Michael Hayes
verifed buyer
25 Sep 2019

That's the perfect place to find online

Gregorio Vega
verifed buyer
22 Sep 2019

With such a good price for I'm not surprised that it seems to be bought so often

Anna Ward
verifed buyer
21 Sep 2019

I've chosen to buy online and was right! great customer service. thanks!

Ελίνα Μεσσηνέζης
verifed buyer
20 Sep 2019

Very beautiful product! Quality superb!! Would recommend to everybody!

Eva Simon
verifed buyer
16 Sep 2019

I guess the seller has kindly set the cheapest price for . And the quality is more than great!

Samuel Perkins
verifed buyer
16 Sep 2019

I really like this . very beautiful. Thnx!!

Nancy Price
verifed buyer
16 Sep 2019

using this for a couple of days already. just as described!

Michelle Murphy
verifed buyer
14 Sep 2019

matches description. Made of fine material. Price is not bad.

Aaron Bouchet
verifed buyer
12 Sep 2019

It's safe to say it's the cheapest online. The store is my hero!

Frank Clark
verifed buyer
10 Sep 2019

Like it a lot. Quality is excellent. Packed well. Recommend.

Jose Brooks
verifed buyer
10 Sep 2019

Received within a couple of weeks, recommend this store.

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